Free shipping throughout Mexico for a limited time

Terms and Conditions

TERMS AND CONDITIONS

Each product in our online store is thoroughly detailed with the intention of solving any doubt you may have about it. If you have any question don’t hesitate in contacting us via contact@polypol.com.mx, where we will gladly solve any doubt you have. Please bear in mind that because of the handmade nature of our products, colors and sizes may slightly vary.

SHIPPING AND RETURNS

Our national shippings are via Fedex and the fee for any product is $135 MXN. Free shipping on orders over $2000 MXN.

Your purchase shipment will be processed the following business day; delivery will be made 3 to 5 business days from that day.

We guarantee an on-time delivery, so if after 6 days you have not received your package please contact us. We assure you that the wait will be worth it when you have the package in your hands!

Pol&Pol gráfica/textil will not be held responsible for delivery delays caused by force majeure.

We do not accept returns for the moment, so make sure your purchase is the right one. We are sure you will not regret it!

INTERNATIONAL SHIPPING

If you live outside of Mexico and want to shop, email us to ventas@polypol.com.mx and we will give you a customized solution.

WHOLESALE

If you are interested in wholesale email us to ventas@polypol.com.mx and we will give you the information you require

PRICES

Tax is included in our prices, the shipping costs will be calculated at the time of purchase. If you need an invoice email us to ventas@polypol.com.mx and we will send it as soon as possible.

METHOD OF PAYMENT

We accept any credit card through PayPal.

CLAIMS

If for some reason you receive the product you purchased damaged or in poor condition, email us to contact@polypol.com.mx within 24 hours after the delivery and we will solve the problem as soon as possible.

LEGAL WARNING

Pol&Pol gráfica/textil is a mexican brand property of the company GRÁFICA Y TEXTIL DISEÑO S.A. DE C.V. All the contents of this website (photographs, designs, items, images, product descriptions, etc.) are property of the brand. It is forbidden to reproduce, reinterpret, announce, sell, distribute and/or use for any purpose without our prior consent.

Pol&Pol gráfica/textil reserves all rights to make responsible use of the contents of this site.

The purpose of this website is to commercialize and diffuse textile products under the brand Pol&Pol gráfica/textil. Visitors should make a respectful and responsible use of this website.

This website follows the mexican laws of e-commerce.

PRIVACY POLICY

GRÁFICA Y TEXTIL DISEÑO S.A. DE C.V under the name Pol&Pol gráfica/textil will make use of your personal data for the following purposes:

  • Sell our products.
  • Announce new products.
  • Send news of the brand.
  • Send you our products.

We would like you to know that this website uses cookies, web beacons and other technologies in order to offer you a better service and experience in our website.

The personal data collected by these technologies are the following:

  • Language chosen by user.
  • Region.
  • Type of browser.
  • Date and time of the start and end of the session.
  • Websites visited by the user.
  • Other searches the user has made.
  • Consumer habits in other shopping pages.

Our Privacy Policy could have future modifications, changes or updates resulting from new legal requirements and our own needs for the products or services we offer. We promise to keep you informed about any changes we make through the same Privacy Policy of this site.

By using this website you agree to the Terms and Conditions. If for some reason you disagree with the use we make of your personal data, please email us to contact@polypol.com.mx.

Thank you for your visit!

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